Technical partners and specialist expertise

Not all digital projects can be handled exclusively with in-house expertise. In certain cases—especially when highly specialised technologies or skills are required—it is valuable to collaborate with external organisations that work in a complementary way to our team.

In these contexts, we integrate collaboration in a structured manner, always maintaining a single point of contact for the client and ensuring continuity, quality, and coordination throughout the entire project.

If you want to understand how we lay the foundations of every project, also read our article on requirements gathering and client analysis (Part 1/5).

In this article, we explain how we integrate specialist expertise into our digital projects while maintaining project control, quality, and operational continuity.

How we coordinate partners and external expertise

When external collaboration is involved, our role remains that of technical and project coordination of the entire system.

The client continues to interact with a single point of contact, while we take care of orchestrating activities among all the parties involved, ensuring:

• consistency across all project components
• adherence to timelines and quality standards
• correct integration between systems and different areas of expertise
• centralised and traceable communication

This model reduces fragmentation and makes it possible to maintain a unified vision of the product, even when development involves multiple teams.

Mobile development: integrated collaboration with inTouch

In some projects involving native mobile development, we collaborate with inTouch, a team specialised in iOS and Android application development.

The collaboration does not take place as a sequential handover between teams, but as an integrated workflow from the very early stages of the project.

Already during the analysis and technical design phase, we:

• share functional requirements and technical constraints
• jointly define APIs and backend integration logic
• align architecture and data structure
• establish shared working methods (backlog, sprints, priorities)

During development, we:

• maintain continuous technical alignment between teams
• coordinate activities on an ongoing basis to avoid misalignment
• progressively verify integration between backend and mobile app

This approach reduces the risk of inconsistencies between systems and enables delivery of a coherent product, fully aligned across all components.

inTouch’s perspective: when collaboration grows out of the project

Working with external partners is never neutral. It requires trust, clarity of roles, and above all the ability to put the project ahead of team dynamics. This is not always a given, but when it works, the result is something neither team could have built alone.

For us at inTouch, the value of collaboration is most evident at the stage when things become complex: when unexpected technical constraints emerge, when priorities change, when fast decisions need to be made. That is where it becomes clear whether you are truly working as a single team or simply dividing tasks.

With Commit, this dynamic has been built over time through concrete projects: from System Data—a platform for managing and ordering automotive spare parts—to large-scale proposals such as those in the home banking sector, where the combination of expertise enabled us to develop technical solutions aligned with highly complex requirements. Added to this is the value of being part of the Dilaxia group, which has opened the door to major tenders with resources and specialisations we could not have deployed on our own.

The most representative example remains PicTЯUE: a project born at inTouch that combines a mobile app and dedicated hardware to certify image authenticity—presented by invitation at the Italian Chamber of Deputies on 11 February. A case in which the integration of different skills was not an organisational option, but a real technical necessity.

“What I value most about working with specialised partners is that the final result exceeds what we could have built separately. It is not a compromise, it is a sum.” – Rudy Fastelli, CEO inTouch

→ Read more about PicTЯUE

One extended team

Even when expertise is distributed across multiple organisations, the working model is that of a single extended team.

This means that:

• there are no rigid handovers between teams
• responsibility for the final outcome is shared
• communication flows directly between technical roles
• decisions and priorities are continuously aligned

The goal is to prevent separation between teams from becoming a point of friction in the project, while instead maintaining a continuous and coordinated workflow.

Collaboration and coordination: the value of the extended team

In more complex projects, it is not only about having the right skills, but about integrating them effectively.

For this reason, we work with selected partners who share our approach to quality, transparency, and project management.

Thanks to centralised coordination and continuous collaboration between teams, we can deliver specialist expertise while maintaining a single point of contact for the client.

The result is a smoother process, better integration between the different components of the project, and a greater ability to tackle complex technical challenges without compromising quality or delivery timelines.

Related articles

If you want to learn more about the initial phase of digital projects, read our article on requirements gathering and client analysis (Part 1/5).

In the fifth and final article of the series, we will explore the digital services we offer—from mobile apps to web apps and data integration—showing how we turn business needs into complete software solutions.